L&L Europe Reaches 1.07 Million Euro Settlement in the UK

L&L Europe will pay 1.07 million euros to conclude the UK Gambling Commission investigation. The payment was accepted in place of a fine. The costs of the investigation will be covered separately. The breaches took place between October 2024 and October 2025 across the seven-site operation, which includes All British Casino, CasinoCasino and HyperCasino.

The company's terms allowed customers to submit only one withdrawal request at a time. A second could not be made until the first was approved. Some requests were also held for reasons unrelated to legal or regulatory grounds. The Commission found this term unfair under the Consumer Rights Act 2015. In fraud checks, every fifth or tenth withdrawal of some customers was put through manual review. The company now applies holds only where legally required.

The money laundering and terrorist financing risk assessment was found to be unclear. Controls were based on thresholds and sampling rather than on individual customer profiles. One customer deposited 5,236 euros within eight hours of opening an account. A gambling account was accepted as the source of funds. The same person gave a wrong address twice, but this did not raise suspicion.

Responsible gambling alerts were not applied consistently across the seven sites. One customer attempted 84 failed deposits in seven days because of insufficient balance. A user who reached the threshold within 24 hours of registration was contacted two weeks later. A 21-year-old user lost 7,736 euros in three days, and an 18-year-old user lost 4,760 euros in eight minutes. The Commission considered the breaches serious. It also noted the company's cooperation, early acceptance and corrective steps.