MotorCity Casino Improves Table and Slot Management with Tangam

MotorCity Casino Hotel is using Tangam's SODA and TYM platforms to make slot machine performance and table game operations more efficient. Stacey Young, Senior Vice President of Casino Operations, spoke with CDC Gaming about how these technologies work in daily management.

According to Young, one of the most important contributions is in table management. The Tangam system tracks changes in player demand and helps adjust table limits. The same data also supports decisions about which tables to keep open at which times and how staffing should be planned.

On the slot side, the platforms are designed to monitor machine performance and show the business which areas need attention. The company says this kind of data-driven decision making helps resources be used more accurately.

The full interview is available in CDC Gaming's video broadcast. The article does not detail whether these platforms are used for similar purposes at other casino operators in the industry.