1xCare Partners with FEJAR to Prevent Gambling Harm

1xCare and Spain's Federación Española de Jugadores de Azar Rehabilitados (FEJAR) have signed a cooperation protocol to prevent and reduce gambling-related harm. The protocol covers improving access to appropriate support, as well as developing responsible gambling education and evidence-based practices.

As a first step, the two organizations will explore ways to strengthen access to FEJAR's online therapy and support services. These services are especially important for people who cannot reach in-person support because of where they live.

The protocol is based on principles of independence and protection. FEJAR will remain fully responsible for its therapy methods and decisions about individual cases. The support provided under the cooperation will not depend on the approval of any commercial product or operator, and will not be used for marketing or customer acquisition. 1xCare and its donors will not have access to beneficiaries and will have no influence over individual care. Personal data will be protected under the General Data Protection Regulation.

The protocol only sets out the framework. Concrete initiatives such as funding, specific services or the processing of personal data will be carried out under separate written agreements and each organization's own management processes. The cooperation is not exclusive, and both organizations will keep their independence.